Contact information
Contact Information
Need help with an order, have a question about our products, or just want to say hi?
We’re here to help — always discreet, always available.
1. How to Contact Us
- Email (Customer Support): info@loquequierashop.com
- Email (Privacy/Data Requests): privacy@loquequierashop.com
- Instagram: @loquequierasibiza
2. Response Time
We aim to respond to all inquiries within 24 hours (Monday to Friday). During weekends or holidays, please allow up to 48 hours.
3. Language Support
We offer customer support in the following languages:
- English
- Spanish
- Italian (upon request)
4. What Can We Help You With?
Feel free to contact us for:
- Questions about shipping, orders, or returns
- Product recommendations or clarifications
- Reporting issues or delays
- Privacy and data protection inquiries
5. Discretion & Privacy
All communication with our team is 100% private and confidential.
Your personal information is handled securely and in accordance with our Privacy Policy.
6. Business Hours
- Monday – Friday: 9:00 AM – 6:00 PM (CET)
- Saturday – Sunday: Limited support
7. Mailing Address (not for returns)
Available on request for official/legal correspondence.
